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City Center
Petaling Jaya
2.2
mi
Airports
Sultan Abdul Aziz Shah (SZB)
10.6
mi
Kuala Lumpur International (KUL)
36.6
mi
Train
Taman Bahagia
2.6
mi
Kelana Jaya
2.6
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was impressive, offering a wide variety of options and fresh pastries served by attentive staff.” view full review
Relaxing Spa Experience
“The spa provided high-quality massages that were not only relaxing but also offered great value for the price.” view full review
Comfortable Room!
“The room was immaculate and well-appointed, featuring a large, high-quality bed that ensured a perfect night's sleep.” view full review
Accessible Amenities
“The room had functional amenities that made it easy for everyone to enjoy a comfortable stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Bowling
Golf course
Guest Parking
Electric kettle
Services
Free shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Dinner
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's pool
Spa & Leisure
Rooftop pool
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Spa & wellness center
Sauna
Steam room
Back massage
Full body massage
Foot massage
Shallow end
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
First Avenue, Bandar Utama City Centre,
Petaling Jaya,
Malaysia,
47800,
Selangor
Map view
First Avenue, Bandar Utama City Centre,
Petaling Jaya,
Malaysia,
47800,
Selangor
City landmarks
Mall
1 Utama Shopping Centre
3000 ft
Amusement Park
KidZania Kuala Lumpur
1.3
mi
Museums
National Science Centre
1.9
mi
1 Lebuh Bandar Utama Bandar Utama
The Secret Garden Utama
3500 ft
Jabatan Muzium Malaysia Jalan Damansara
Orang Asli Craft Museum
4800 ft
10 Jalan 1/70 D
Kuala Lumpur Golf and Country Club
1.7
mi
Dataran Bandar Utama
Central Park Bandar Utama
2700 ft
Bandar Utama
Secret Garden @ 1 Utama
2600 ft
Shopping Area
IPC Shopping Centre
3800 ft
2a Jalan PJU 7/3
Cineleisure Damansara
4300 ft
1 Lebuh Bandar Utama
Camp5 Climbing Gym
3000 ft
Shopping Area
the Starling
5100 ft
Gallery
Minut Init Art Social
4000 ft
Shopping Area
Tropicana City Mall
1.1
mi
Mall
Jaya Grocer
5200 ft
Store
3 Damansara
1.4
mi
Parks
Taman Lembah Kiara
1.1
mi
81B Jalan SS 21/60 4 doors away from OCBC Bank
Stretch Therapy Centre
1.1
mi
Store
Escape Room
1.3
mi
Mosque
Surau Lelaki @ Giant Hypermarket Kota Damansara
1.5
mi
Botanical Garden
Taman Rimba Kiara
2.1
mi
Mall
Encorp Strand Mall
1.7
mi
Jalan Abang Haji Openg
TTDI Park
2.0
mi
193 Jalan SS 2/24
Durian SS2
2.1
mi
20
Wall Art
2.0
mi
Gallery
Shalini Ganendra Fine Art
2.3
mi
Gallery
Gallery des Artistes
2.1
mi
Parks
Kiara Hill Walk
2.3
mi
Jalan Merbah 10/1
Denai Tiga Puteri Peak
2.3
mi
Nearby
Night club
PLAY Club At The Roof
700 ft
Restaurants
Kura Japanese Restaurant
100 ft
First Avenue Bandar Utama City Centre
Signature By The Hill @ the Roof
600 ft
1 First Avenue Sky Lounge
Betjeman & Barton
2300 ft
1 Lebuh Bandar Utama Lot G220
Zuan Yuan Chinese Restaurant
100 ft
3194 First Avenue Bandar Utama
Putien One Utama
2300 ft
One Utama Shopping Center
Tonkatsu by Ma Maison
2300 ft
SB 2F Eat paradaise at Isetan
Luretta D.O.P. Italian Deli
2300 ft
Lebuh Bandar Utama Isetan 1
Ichiro Sushi Bar
2300 ft
101 F Lb First Floor
AK Noodles House
2200 ft
Lot LG 121
Thai Hou sek
1900 ft
Lebuh Bandar Utama S132
Yezi Steamboat
500 ft
1 First The Roof
Reviews and Ratings
Feedback from previous guests about their experience
86%
liked the resort and would come back again
Friendly staff
Variety of breakfast
Room not ready
Housekeeping delays
8.6/10
Great
Rooms
8.3
Location
9.5
Service
7.8
Dining
7.1
Guest reviews
8.6/10
based on 40 reviews
8.8
8.8/10 based on 4053 reviews
Frank
United States of America,
January
2025
9.0/10
I recently stayed at this hotel, and overall, it was a pleasant experience. The rooms are incredibly spacious and clean, making for a comfortable stay. The location is fantastic, with a large mall right next door filled with shops and restaurants. However, the service was a bit inconsistent, which brought down the overall experience slightly. The dining options were plentiful but could be a little slow during peak hours. Still, considering the value for money, I would recommend it!
Rooms
9.0
The rooms are among the most spacious I've experienced in Malaysia, equipped with a king-sized bed and very clean.
Service
7.0
While the staff was friendly and accommodating with special requests, there were some hiccups, especially when we needed specific information.
Location
10.0
The location is excellent, right next to a massive shopping center, making it super convenient for dining and shopping.
Dining
8.0
The dining experience was quite sumptuous with a huge variety of options, though I noticed that refills during peak hours were slow.
Facilities
8.0
The hotel facilities were good, though I didn't use a lot of them, everything seemed up to current industry standards.
Harold
United Kingdom,
December
2024
8.4/10
My stay at the hotel was largely enjoyable thanks to its great location and friendly staff. The rooms offered a lovely view overlooking the pool and were comfortable, though there was a bit of a hassle with the check-in process as we had to wait for our room. Dining was a delightful experience with a wide array of breakfast options. On the downside, service could be improved, especially with cleaning schedules. Overall, it was a solid value for money.
Rooms
8.0
The junior suites were fantastic, clean, and had a lovely view overlooking the pool. Despite the initial wait for check-in, I found the rooms to be comfortable and well-appointed.
Service
7.0
The staff were extremely friendly and well-trained, but I did experience some delays with housekeeping, only getting the vacuuming done when I asked.
Location
9.0
The hotel is excellently located right in the center of Petaling Jaya, making it very easy to access the 1Utama mall and other major attractions via convenient transport links.
Dining
9.0
Breakfast was wonderful with many stations offering delicious food from various Asian cuisines, including Indian and a good range of Western options.
Facilities
8.0
The hotel had great facilities overall, particularly the pool area, which was well-maintained and enjoyable for relaxation.
Friendly staff
Room not ready
Alex
United Kingdom,
December
2024
8.2/10
I had a pleasant stay at the hotel, enjoying the wonderfully spacious rooms and the convenient location right next to a fantastic shopping mall. The staff was friendly and very accommodating, which made my experience even better. However, the dining options left something to be desired, and the walls in the room felt a bit thin. Overall, it was a good value for money.
Rooms
9.0
The Superior Twin room was extremely spacious, featuring a separate shower and bathtubs in the biggest shower room I've ever seen. The room also had a work desk and a personalized welcome message on the TV, which was a nice touch.
Service
9.0
The staff took great pride in their work, always greeting us with a friendly 'hello' or 'good morning.' I appreciated how the front desk manager extended my check-out time since our flight was late.
Location
10.0
The hotel is situated next to One Utama Shopping Mall, making it super convenient for shopping and dining options.
Dining
6.0
The dining was good with a decent variety of food, but I found it wasn't as diverse as I had hoped, and the service during breakfast could use some improvement.
Facilities
7.0
The amenities were decent, contributing to a comfortable stay, but there could be room for some enhancement.
J.
United States of America,
December
2024
8.0/10
I had a great experience overall at the hotel. The location is fantastic, right next to a mall, making shopping super convenient. The rooms are spacious and equipped nicely, but I felt the service could use some improvement. The dining options were varied and enjoyable, though breakfast could definitely offer more choices. Overall, I felt it was good value for money, despite a few minor setbacks.
Rooms
8.0
The rooms were spacious and equipped nicely, perfect for a comfortable stay.
Service
7.0
While the staff was generally friendly, I did experience a lack of attentiveness sometimes, especially in the concierge department.
Location
9.0
The hotel is in an excellent spot right next to a mall, which is great for shopping and food options.
Dining
7.0
The dining options were varied and enjoyable, with a good mix of Asian and Western selections. However, breakfast felt a bit lacking in variety.
Facilities
7.0
The facilities were decent and well-maintained, but nothing stood out as exceptional.
Oscar
United Kingdom,
November
2024
8.8/10
This hotel offers a great location with direct access to the One Utama shopping mall, which is a major advantage. The rooms are spacious and suitable for families, although I did have a slightly unsettling experience during my stay. While the staff is friendly overall, I encountered a bit of rudeness from one of the team members, which was disappointing. Dining options were plentiful and enjoyable despite the busy mornings.
Rooms
8.0
The rooms are modern and spacious, complete with two queen beds, making it ideal for my family. However, I did have an eerie encounter in the room.
Service
6.0
While some staff members were friendly and accommodating, I did encounter rudeness from one person, which was a letdown. They also indicated our room was not ready without much courtesy.
Location
10.0
The hotel is perfectly located right next to One Utama, Malaysia's biggest shopping mall. It's convenient, especially since the Aeroline coach stops right at the entrance.
Dining
9.0
Dining here was great, even with the high turnout at breakfast. The variety of options available surpassed my expectations, especially the Danish pastries!
Facilities
8.0
The hotel offers fantastic facilities, including a pool that looks inviting and well-kept, but I didn't have the chance to experience everything.
Nancy
United States of America,
November
2024
7.4/10
I had a pleasant stay overall, with clean and spacious rooms that offered a wonderful work area. The friendly and accommodating staff stood out, especially when they insisted on delivering breakfast to my room even at an early hour. The location was convenient, right next to One Utama shopping mall, but it was a bit far from central KL. While the dining options were varied, I found myself getting a little bored by the second day. The price seemed fair, but some aspects like low water pressure were not ideal.
Rooms
7.0
The rooms were spacious and well-equipped with modern amenities, but the water pressure and temperature control left something to be desired.
Service
9.0
The staff was incredibly friendly and professional; they made an effort to remember my preferences and needs.
Location
8.0
The hotel is ideally located next to One Utama, a fantastic shopping complex, but it is about 20 minutes from the main city of KL.
Dining
7.0
The breakfast selection was generous and varied, but I started to find it a bit repetitive by my second day.
Facilities
6.0
Facilities were good overall, but the low water pressure was a noticeable downside.
Samuel
United States of America,
November
2024
8.8/10
I had a wonderful stay at this hotel, which is next to one of the world's largest shopping centers. The rooms are modern and incredibly clean, and I appreciated the friendly and helpful staff. However, I did miss having breakfast options that varied a bit more. Overall, it's a fantastic spot with great amenities, though the dining experience could use some improvement.
Rooms
10.0
The rooms were ultramodern, smelled brand new, and had two large flat-screen TVs. The large bathroom featured a rain shower and a bathtub, providing plenty of privacy.
Service
9.0
The service was outstanding, with staff members always trying their best to accommodate us. I especially want to highlight Mr. Ismail Ramli from the front office, who was so helpful throughout our stay.
Location
10.0
The hotel's location is perfect, right beside One Utama Shopping Centre with a direct walkway. It made shopping so convenient!
Dining
6.0
The dining options were diverse, with various cuisines available, but I found the breakfast offerings a bit disappointing over my five-day stay.
Facilities
9.0
The facilities were top-notch, featuring modern amenities and a well-maintained environment throughout the hotel.
Scott
United States of America,
November
2024
7.8/10
I had a wonderful stay at this hotel! The location is great for visiting nearby attractions, and I found the rooms to be spacious and filled with natural light. The staff went above and beyond to make my stay comfortable. However, the dining options could have been better, and the location might not be ideal for everyone since it's a bit out of the main areas. Overall, it's a good choice for the price!
Rooms
9.0
The rooms were spacious and very comfortable, with fantastic natural lighting from the huge windows.
Service
10.0
The staff were incredibly friendly and went the extra mile to ensure I was comfortable during my stay.
Location
7.0
The hotel is in a convenient location, close to a major mall and nearby attractions, although it's a bit away from the main city area.
Dining
5.0
Dining was pleasant, but I wish there were more varied options available.
Facilities
7.0
The facilities were well-kept, but the bar service could be improved.
James
United Kingdom,
October
2024
7.8/10
The hotel is conveniently located, with a shopping mall right next to it, making it perfect for quick stops and meals. The rooms were nice, though I found a part under the sink that wasn't very clean. The staff was exceptionally friendly, especially Mr. Ismail Ramli, who helped us throughout our stay. However, the dining options could use a bit more variety than what I experienced.
Rooms
7.0
The rooms were overall nice and clean, but I did notice that a part under the sink was not really clean.
Service
9.0
The staff were friendly and helpful, especially the front office manager who assisted us during our stay.
Location
10.0
The hotel has a fantastic location, being connected to the shopping center which is super convenient.
Dining
6.0
The dining was okay but could benefit from a greater variety compared to what I had seen before.
Facilities
7.0
The hotel seemed to have nice facilities, though I didn't explore them much beyond my room.
Jeremy
United States of America,
October
2024
7.0/10
The hotel is located in a prime area, close to Namba station and surrounded by great food options, making it super convenient for exploring. The rooms are spacious, which is a definite plus. However, the service was disappointing due to rude staff, and I had issues with the bar fridge that were not resolved. Overall, it’s decent value for money, but the service could really use some improvement.
Rooms
8.0
The rooms were huge and comfortable, providing plenty of space to unwind.
Service
5.0
I found the staff at the reception to be quite rude and sarcastic, which was frustrating.
Location
10.0
The location is fantastic, just a short walk to Namba station and surrounded by delicious eateries.
Dining
7.0
The dining options were good, but I noticed that the buffet areas could use quicker refills.
Facilities
6.0
Facilities were pretty standard, nothing too flashy, but they served their purpose.
Robert
United States of America,
September
2024
8.2/10
I had a wonderful stay at this hotel, which boasts spacious rooms with stunning views of the mountains and city skyline. The location is super convenient, right next to a shopping mall with plenty of dining options. The staff was friendly and accommodating, but I wish the swimming pool had been a bit better maintained. Overall, it's a great value for money considering the amenities offered.
Rooms
9.0
The room was fairly big, featuring a king-sized bed and offering a great view of the mountains, the LDP highway, and even the Petronas Twin Towers in the distance.
Service
8.0
The staff was very helpful and friendly, graciously accommodating my request for an early check-in and suggesting a double Queen bed instead of a King to better fit my needs.
Location
10.0
The location is fantastic, connected to a large shopping mall with a variety of restaurants and a sheltered walkway to the MRT station, making it easy to get around.
Dining
8.0
The dining experience was good, offering a substantial breakfast spread featuring both continental and Asian options, perfect for starting the day.
Facilities
6.0
While the hotel facilities are generally good, I found the swimming pool to be mediocre compared to the rest of the property.
Guy
United Kingdom,
September
2024
8.6/10
I had a pleasant stay overall, with a fantastic location right next to the 1Utama shopping mall, which made everything super convenient. The rooms were big and clean, but they felt a bit outdated, and I faced some noise issues from the neighboring rooms during a party. The staff was extremely helpful, although not always friendly. The breakfast spread exceeded expectations, and I was happy with the value for money during my stay.
Rooms
7.0
The rooms were spacious and clean, but they felt a bit tired and could use some refurbishing.
Service
7.0
The staff was extremely helpful all the time during our stay, though there were moments when they didn’t seem very friendly.
Location
10.0
The hotel is perfectly located right beside the 1Utama mall, making shopping and dining incredibly convenient.
Dining
9.0
Breakfast was fantastic with a large selection and high quality, which really impressed me.
Facilities
8.0
The hotel offered good facilities, but some were a bit basic.
Hugh
United States of America,
September
2024
8.4/10
I had a wonderful stay at this hotel! The location was superb since it was connected to One Utama Shopping Mall, making shopping super convenient. The staff was incredibly friendly and attentive, though the dining options could use improvement. Overall, the rooms were spacious and clean, but I found the dining experience a bit lacking in flavor. The rate was reasonable, but it would have been nice if Wi-Fi were included.
Rooms
9.0
The rooms were spacious, clean, and well-appointed, offering great amenities like a coffee maker and digital weighing scale.
Service
10.0
The staff was always friendly, helpful, and very attentive, making my stay more enjoyable.
Location
10.0
Being connected to One Utama Shopping Mall was fantastic for shopping and dining options.
Dining
5.0
There were plenty of choices at the dining venue, but I found the taste of the food not quite to my liking.
Facilities
8.0
The hotel had great facilities, including a nice pool area that was well-maintained.
Luna
United Kingdom,
September
2024
9.0/10
I recently stayed at this hotel, and I absolutely loved the spacious rooms and friendly staff. The location is fantastic, close to shopping and dining options, but the dining experience left something to be desired, especially the limited breakfast selections. Overall, it offers great value for money, but could improve in the dining department.
Rooms
10.0
The Superior Twin room was extremely spacious, and the separate shower and bathtub were fantastic. It was the biggest shower room I've ever seen!
Service
9.0
The staff were very professional, friendly, and always prompt in their service. They were especially helpful in the concierge department, assisting with everything I needed.
Location
10.0
The hotel is in an excellent location, just near Namba station and surrounded by lots of eateries and shops, which made everything so convenient.
Dining
7.0
While the dining options were good overall, I found the range of dim sum quite disappointing, which was a letdown compared to everything else.
Facilities
8.0
The facilities were decent, though I didn't get a chance to explore everything they offered. Still, it seemed well-maintained.
Paul
United Kingdom,
September
2024
7.4/10
I had a great stay at this hotel with its spacious and clean rooms that were comfortable for my needs. The location is fantastic, close to a shopping center and easily accessible for my business meetings. However, I did face some issues with the service, as there were complications with my room reservation. Overall, I found the value for money to be quite good, but there's room for improvement in service responsiveness.
Rooms
7.0
The rooms were spacious, clean, and comfortable, although ours could use a bit of cosmetic work as they were starting to look a little tired.
Service
6.0
The staff were generally cheerful and responsive, but I did encounter some issues during my room booking experience that left me feeling frustrated.
Location
9.0
The hotel is in an excellent location, right next to a shopping center and has easy access to the MRT, which was super convenient for my business meetings.
Dining
8.0
I was impressed with the breakfast spread; it included a variety of local and western dishes, which I really enjoyed.
Facilities
7.0
The hotel had good facilities, including a nice shared space but could enhance the overall ambiance for a more luxurious feel.
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